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HairBoutique.com's Marketplace Frequently Asked Questions

Is My Credit Card Really Safe Over The Internet?

Actually, using a credit card over the Internet is safer than if you gave your credit card to a complete stranger at a retail store. Whenever you enter in your credit card information, that data is transmitted directly to HairBoutique.com.

You can order with confidence from HairBoutique.com. The HairBoutique.com Marketplace has been certified by VeriSign as a secure ordering sight which promises all of our customers the highest level of online security.

Can I Get Samples?

Samples are only sent with some of the Marketplace orders and only if they are available. We don't promise that we can send samples on a regular basis. If our manufacturers provide samples we will pass them on to the HairBoutique.com customers.

How Do I Get A Catalog?

Everything in the Marketplace on HairBoutique.com is what we sell at the present time. We do not issue separate catalogs.

When/How Are The Orders Shipped?

All US orders are shipped via the US Post Office on the following business day unless the item order is out of stock. If the product is unavailable we will notify you immediately by email and give you the choice of waiting for the shipment or canceling your orders.

All International orders are shipped via the US Post Office on the following business day. Please allow 8 to 10 days for delivery. Please notify us by email if you do not receive your order within 14 days.

Can I Order By Phone?

We apologize but at the current time we do not have the staff to take phone orders. We are very happy to accept orders by email, fax or snail mail.

Can I Order By Fax?

Yes. Click here for the form to fax. Please fax all orders to HairBoutique.com at 972-446-0913.

Can I Order By Regular Mail?

Yes. Click here for the form to mail. Please understand that all orders that are mailed to Hair Boutique through the US or International mail may substantially increase the amount of time it takes for you to receive your order. We are very happy to receive

How Can I Find Out The Shipping Costs Of My Order?

Actual shipping costs depend on a variety of factors which includes the weight of the package and postal insurance, if that is required. You can email us in advance to determine what the costs will be.

Shipping is automatically added to all orders. Orders shipped to Texas will have 8.25% sales tax added. Hair Boutique ships throughout the country.

Do You Sell Wholesale?

No. At this time we are not able to offer wholesale or volume discounts. We are looking into these options for the future. We are planning on offering a free gift with orders over a certain dollar amount in the near future.

We will also be having regular sales and offer additional "perks" for shopping at the HairBoutique.com Marketplace.

Do You Offer Discounts For Bulk Orders Of Salons?

Unfortunately, no. At this time we are not able to offer wholesale or volume discounts or sell to salons. We are looking into these options for the future. We are planning on offering a free gift with orders over a certain dollar amount in the near future.

We will also be having regular sales and offer additional "perks" for shopping at the HairBoutique.com Marketplace.

Can I Buy Your Products In My Area?

We apologize. HairBoutique.com is a retail establishment. We are not licensed as a wholesale distributor or manufacturer and only sell through the Marketplace.

Social Media Network Information

Please follow me on Twitter at: http://Twitter.com/HairBoutique. I look forward to meeting new people from all walks of Twitter and learning from their Tweets. Visit us at Hairboutique.com located at: http://www.HairBoutique.com, on Facebook, MySpace and YouTube.

Thank you for visiting us at The HairBoutique Blog and for leaving your comments. They are very much appreciated. We apologize in advance but must remove any direct advertisements or solicitations.

- Revised Publication Date: 01/18/10

If you want to talk more about this or other hair care articles on HairBoutique.com or anywhere else, please post a message on HairBoutique.com's Hair Talk Forums.

Social Media Network Information

Please follow us on Twitter at: https://Twitter.com/HairBoutique. I look forward to meeting new people from all walks of Twitter and learning from their Tweets.

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