I Love Twitter – I Miss Twitter – Lost In A Twitter Catch 22 – SOS From Hairboutique.com
Thursday, August 6th, 2009Let me first start by saying that HairBoutique.com is not perfect. As Founder/CEO I’m the first to admit that and I am constantly working 24/7 to improve our Internet presence and to make HB.com a warm and welcoming place for our visitors.
Our HairTalk Forum software (always accidentally or due to a software bug) will sometimes lock visitors out and throw them into a horrendous Catch22 of them trying to get a password reset and emailing them to tell them a new password is being sent but then no password reset screen link ever arrives. They keep trying until they send an SOS to HairBoutique.com Customer Care and it is manually reset for them.
Catch22 Password Reset
We also sometimes have the same Catch22 Password Reset issue for customers and visitors to the Hairboutique.com Marketplace, HairWizard, My HairBoutique.com, The Dressing Room and other parts of Hairboutique.com which since 1997 has grown to cover over 1 million pages of content, images and related “stuff”, as I call it.
I Am A Huge Twitter Fan
Anyone reading my blog knows that I am a major Twitter fan. I Tweet to the @HairBoutique Twitter account on a daily basis and have done live Tweeting there for the Academy Awards of Hair – NAHA 2009 – as well as Cosmoprof2009 and several awards including the 2009 Independent Spirit Awards. I Tweet about everything that is appropriate to hair, beauty, fashion and feature many of the Hairboutique followers on my HairBoutique Blog. (more…)