August 2004
Revised 5/01/07
August 27,
2004
Hair Client Cards
Question
Dear Karen,
I recently moved from one city to
a much larger one. I visited a rather high end salon
recommended by a co-worker. During the first treatment the
hairdresser, who is excellent and very informed, asked me if I had
brought my client cards with me from my previous hairdresser.
I was unsure of what she meant.
She explained that it is a form of record keeping that many
hairdressers use to track their client's hair care treatments.
I was not even aware that my
hairdresser keep a record about my hair. So I called my
previous hairdresser and asked if she had kept a client card on me.
She said that she had but it was her property and she would not be
able to send it to me.
Is this right? Since the
information is about my hair, doesn't the hairdresser's notes belong
to me?
Patty
Answer
Dear Patty,
This question probably does not have
a clear answer. While technically the client cards that your
previous stylist was keeping about your hair is about your hair, it
would make sense for the information to belong to you so that you
could provide it to your new stylist.
However, your previous stylist kept
the records as part of her hair dresser practice and may very well
feel that the records are hers to keep or use as appropriately.
You might call your former
hairdresser and offer to pay her to provide a copy of your past
client cards. Or you may offer to pay a messenger service to
pick up the cards, copy them and return the originals to your former
hairdressers.
Ultimately your previous hairdresser
controls the final decision. Hopefully you can explain that
you live in a new city which is the reason you stopped visiting your
former hairdresser and would be willing to compensate her for copies
of your previous hair treatment information.
It is possible that your former
hairdresser may not co-operate. If that is the case you may
wish to consult a lawyer or just let it go.
Either way, you can ask your new
hairdresser if you can have copies of your new hair history.
Best wishes,
Karen
August
17,
2004
Peroxide Hair
Test Before Chemical Treatment?
Question
Dear Karen,
I recently requested that my
hairdresser apply a perm to my hair. When she pressed me for
information about my hair I confessed that I had applied a home hair
color. She then told me that she was not willing to apply the
perm without doing a "peroxide test".
She applied the test to my hair
and decided that it was not safe to apply the perm treatment.
What is a perm test and what does
it show?
Should I go to another hairdresser
that will apply the perm?
Barb
Answer
Dear Barb,
What a great hairdresser you have.
While some hairdressers will go the extra mile to make sure that
their client's hair is safe for chemical treatments, many will not
take that extra precaution.
A peroxide test offers a safe way to
test the current condition of the hair and whether it can withstand
chemical treatments.
The test is done on a small strand of
loose hair cut from a hidden spot on your head. The hair is
dropped into a glass bowl or similar container that has a peroxide
solution. Once the hair is dropped into the peroxide if it
starts to emit heat or bubbles it is considered unsafe for any
additional chemical treatment.
If the hair does not emit heat or
bubbles, it is considered safe for additional processing.
The peroxide test only takes a few
minutes but can save the hair consumer from possible disastrous
chemical results. It demonstrates hair damage and warns from
adding any additional products that could cause breakage or worse
damage.
Since your hairdresser has already
advised you not to proceed with a perm treatment, I would trust her
and pass on that option. Ask your hairdresser how long you
need to wait before having a perm and for suggestions on how to
condition your hair in the interim.
Best wishes,
Karen
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