November
13, 2001
Giovanni Smooth As Silk?
Question
Dear Karen,
I just happened to find the Giovanni Smooth As
Silk at the health food store and I fell in love with it.
After several months the store stopped carrying it but the clerk
told me to check out HairBoutique.com's store. I found it,
thanks so much, but now I have some additional questions about this
and other Giovanni products.
The clerk told me that I needed to only use the
50/50 Shampoo with the Smooth As Silk. However, I have blonde
hair and I prefer the Golden Wheat. Is it OK to use that with
the Smooth As Silk?
I have to tell you that I am always concerned
about chemicals but tried Aubrey Organic and did not have good
luck. I was so excited that the Smooth As Silk seemed to work
over a long time using it with no buildup and no chemicals. Do
you think it is OK to use it all the time?
Thanks for any insights you might have.
Darren
Answer
Dear Darren,
I agree that Giovanni makes great products and I also like the
Smooth As Silk product. There is no requirement which of the
Giovanni shampoos you use with the Smooth As Silk conditioning
product. If you prefer the Golden Wheat then that is just fine
to use with the Smooth As Silk.
If the product is working for you, use it as long as it continues
to give your hair benefits that you feel and see. The Giovanni
line is designed to be natural and minimize the use of any chemicals
or additives. Therefore it tends to be very gentle and should
be fine for everyday use.
Thanks for your question.
Best wishes,
Karen
November
08, 2001
Cell Phone At The Salon?
Question
Dear Karen,
I am a 27 year old business woman who never has
a minute to spend. I barely have time to visit my
stylist. I take my cell phone everywhere. Even to bed
with me. So imagine my shock and anger when my stylist asked
me to turn off my cell phone while she worked on my hair last
week. I complied with her rude request but I am never going
back to this stylist again. What do you think of her request
to turn off my phone? Was she right or am I?
Jennifer K.
Answer
Dear Jennifer,
Believe it or not many spas and salons have implemented and
posted a ban on cells phones. Why? Believe it or not,
many consumers consider their visits to a spa or salon to be their
time away from the hustle and bustle of the constantly busy
world. To someone trying to relax, a ringing cell phone can be
jarring and upsetting.
Maybe your stylist could have been more diplomatic with you but I suspect
that either she or the salon has had previous complaints about clients who
leave their phone on during their visits.
A compromise might be to turn your phone onto vibrate and if it doesn't
disrupt your service, you can step outside briefly to take any urgent
calls. Another option is to have all your calls go to voice mail that
you can retrieve the minute you are finished with your visit to the salon.
Many stylists find it difficult to cut and style or color hair
when the client is on the phone during the process. Since you
are taking time out of your busy schedule to have your hair styled
why not get the maximum value from the stylist and select another
option.
I personally pay my stylist extra to come to my office and cut my
hair. That allows me to avoid road or lost business
time. However, even I let my voice mail stand in for me during
my hair time.
Maybe your stylist would be willing to visit you at your business
to minimize your away time and then temporary loss of your cell
phone may not be as much of a problem.
If you really don't like your stylist then by all means, find
someone else. However, if you like her work, consider some
compromise. Remember, good stylists are hard to find.
Best wishes,
Karen
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